2014年12月国际商务英语等级考试(初级)试卷及参考答案

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全国外经贸从业人员考试

国际商务英语等级考试（初级）

试题册

考试时间:2014年12月6日 09:30-11:30

※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※考生姓名：

准考证号：

考点（考区）：

注意事项

一、考生将姓名、身份证号、考试项目、考点（考区）、准考证号填涂在试题册及答题卡（答

题纸）相应位置。

二、考生在规定考试时间内做完试题册上的试题，并将答案填涂在答题卡（答题纸）相应位

置，写在试题册上的答案一律无效。全部答题时间为120分钟。

三、考生在答题卡上作答时，切忌超出答题区域。如因超出区域作答导致答题卡失效，由考

生个人负责。客观题按题号顺序进行填涂，主观题在每题左上角写清题号按顺序作答。

凡因题号不清导致考试成绩有误，由考生个人负责。

四、考生不得将试题册、答题卡（答题纸）带出考场。考试结束，监考员收卷后考生方可离

开考场。

五、考生注意对自己的答案保密。若被抄袭，一经发现，后果自负。

★请将答案写在答题卡上，答案写在试卷上无效。

一、客观题（本大题有60小题，每小题1分，共60分）

[1-20] Listening: 20%（听力，20分）

Section A

Directions: Listen to the following dialogue and choose the correct word or words to fill each gap from A,B,C or D. This section accounts for 5 points. Each question will be read twice.

CA = Cost Accountant GM = General Manager

CA: Look, we’ve got to do something. Doing nothing is not a good option. Our 1will just get squeezed more and more.

GM: OK. What do you suggest?

CA: Personally, I’d recommend 2 - either by laying some people off or by freezing salaries. GM: Neither is going to be a very popular option.

CA: No, but the alternatives are probably worse: reducing material costs will definitely have an impact on product quality and 3advertising expenditure is only a short-term solution - it will hurt us in the long run.

GM: No, I see that. What about administrative costs or other overheads? Instead of cutting staff, we could 4about getting our energy bills down for example.

CA: I’ve already done as much as I can in those areas. I have thought about this a lot and for me, 5labour costs. It may be painful, but the advantage of it would be that, once done, we could get back to concentrating on selling.

GM: OK, I hear what you’re saying, but I think it might create more problems than you think. I’m going to go away and think about it ... see if there is an acceptable way of doing it. 1．A．marks B．margins

C．marginals D．mars

2．A．to cut the wage bill B．carting the wages

C．cutting the wage bill D．cutting the wage beer

3．A．cutting down on B．cutting on

C．cutting back upon D．cutting back on

4．A．try and do something B．try doing something

C．try to do something D．trying doing something

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5．A．the only solution is to take B．the only real solution is to attack C．the only real solution is to tackle D．the only real solution is to attack

Section B

Directions: Listen to the following passage and choose the correct word or words to fill each gap from A,B,C or D. This section accounts for 5 points. Each question will be read twice.

The world economy is showing 6of recovery, but there are still a number of risks in the international financial system, and strong, balanced, and sustainable growth has not 7. Many developed economies are confronted with high unemployment, and with high deficit and debt 8 , and developing economies are concerned by financial instability. The efforts to increase the G20’s collective GDP by 9by 2019, will benefit from the expertise of G20 think tank experts. We will support G20 members to enhance macroeconomic policy communication and coordination in order to minimize the negative 10effects of policy adjustments. 6．A．science B．signs C．signals D．since

7．A．emerged B．merged C．enlarged D．emergered

8．A．rates B．ratios C．ratings D．racials

9．A．additional 2% B．an additional 2%

C．additional of 2% D．an additional of 2%

10．A．spillover B．spill over

C．spearover D．overspill

Section C

Directions: Listen to the tape and choose the correct translation for each of the sentences. This section accounts for 10 points.Each question will be read twice.

11．A．请报最低价。

B．请报最高价。

C．请报实盘。

12．A．谢谢你方皮鞋报价。

B．感谢你方购买我方皮鞋。

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C．感谢你方询购我方皮鞋。

13．A．我方库存充足，可承诺在本月底前交货。

B．如果有充足的库存，请你方保证在本月底前交货。

C．虽然我们没有足够的库存，但能承诺本月底前交货。

14．A．如果装运不再延误，我方会考虑续订。

B．如果能及时装运，我方将继续向你方订购。

C．如果装运再次延误，我方只好撤销订单。

15．A．世界贸易组织是管理国际贸易规则的唯一全球性机构。

B．世界贸易组织是管理国际货物贸易的全球性机构。

C．世界贸易组织是管理国际服务贸易的全球性机构。

16．A．对于指定包装，我们恐怕得加收费用，因为指定包装需要增加劳力和成本。

B．对于习惯包装，我们通常不加收费用，因为习惯包装无需增加劳力和成本。

C．对于习惯包装，我们恐怕得加收费用，因为习惯包装需要增加劳力和成本。17．A．特告，你方订货已装运完毕。

B．特告，你方订单已接受。

C．特告，你方订货已备妥。

18．A．假如你方价格合适，我方将考虑向你方订购。

B．如果你方能够降价，我方可考虑向你方订购。

C．若你方能够打折，我方将考虑向你方订购。

19．A．我方通常用即期信用证付款。

B．我方通常用远期信用证付款。

C．我方的惯例是用即期付款交单方式付款。

20．A．在目前情况下，我们能给客户打出的最低折扣为10%。

B．在目前情况下，我们能给客户打出的最高折扣为10%。

C．在目前情况下，我们能给客户打出的折扣一般不低于10%。

[21-35]Choose the best answer for each of the following questions : 15%(单选题15分) 21．You told us that you would be prepared to reconsider terms of payment once we had established

a firm ．

A．trade association B．trading association C．traded association D．trades association

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22．We write to appoint your firm as our exclusive agent in Estonia．

The underlined word can be substituted for by all of the following EXCEPT：

A．--- B．to be C．being D．to work as 23．We are attaching a(n) report from SGS evidencing the short delivered weight of 1150 kilograms．

A．survey B．inquiry C．study D．investigation 24．When a bill of exchange is ，it will usually be marked “Refer to drawer”．A．honored B．dishonored C．accepted D．cashed

25. We are glad to let you know that the shipping company has accepted for the

damage done to the precision instruments．

A．liability B．obligation C．duty D．responsibility 26. We are writing concerning our Invoice No. EUS3467, which should have been last

month．

A．paid B．covered C．cleared D．cleaned 27．These goods will be shipped in the large specially made plastic cases we provide．Which of the following can be used to replace the underlined words without changing the meaning of sentence?

A．travel B．dispatch C．forward D．consign

28. We are sure that you will find the ________ of all our products seaworthy．

A．package B．packaging C．pack D．packing

29. We will arrange to an all-risk insurance on the following consignments.

A．make out B．get out C．take out D．put out 30．Please note that our offer will remain valid until the end of this month．

The underlined word can be substituted for by all of the following EXCEPT：

A．accessible B．open C．good D．firm

31. You may refer to Citibank, Shanghai Branch, for information concerning our credit standing.

Which of the following can be used to replace the underlined phrase without changing the meaning of the sentence?

A．status B．state C．station D．statue

32. We have been doing business in this line since the end of last century.

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Which of the following can be used to replace the underlined phrase without changing the meaning of the sentence?

A．business B．profession C．trade D．occupation 33．Please note that this is a draft payable _______．

All of the following phrases can suitably complete this sentence EXCEPT：

A．at sight B．at demand C．on sight D．on demand 34．We will the consignment as soon as it arrives in Bonn．

A．accept B．obtain C．collect D．receive

35．We propose to you on the terms and conditions you specified in your letter of Oct．A．delegate B．replace C．represent D．depute

[36-45]Identify the ONE error contained in each of the following sentences: 10%（找出错误，10分）

36. Partial shipment will certainly cause you much inconvenience，but our manufacturers are

A B C

heavily committed at present．

D

37. We offer you our new pattern of carpets, which we quote you as follows：

A B C D

38. We have opened an irrevocable letter of credit No. B5491 through the Bank of America,

A B

under which you may draw at us at 45 days’ sight．

C D

39．Our above quotation is valid subject to your acceptance to reach us no later than November 10．

A B C D

40．We would be most appreciated if you could provide us with a list of reliable business connections

A B C D

in your area．

41．Our M en’s shirts are packed each in a poly bag, 5 dozen in a carton lined with waterproof paper

A B C D

and banded with two iron straps outside．

42．As we will be making shipments regularly, we wonder if you could arrange open cover for

A B C

US$150,000 against All Risks for shipments to European main ports．

D

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43. Please dispatch the first part of this order by air, as these are urgently demanded by our

A B C

major clients．

D

44. Our credit assessment form is attached and we look forward to seeing it complete so that we

A B C

can consider the payment terms．

D

45. Please note that the items marked with an asterisk can be supplied in stock at present.

A B C D

[46-60] Reading Comprehension : 15%（阅读下列短文并选出一个正确的答案，15分）

Passage 1 Car of the Future

The year 2012 will definitely usher in (迎接) new dimensions technology, not only in the field of communications but also in transportation. In less than 12 years’ time, the car that we now drive will practically drive itself on specially built roads and provide its passengers with all kinds of conveniences. Scientists have been experimenting on special devices that may soon become standard equipment on automobiles. Experts in the car industry speculate that in the year 2012, certain highways will be provided with sensors（感应器）buried beneath them. These sensors will emit signals that will be picked by similar sensors in the car and will enable the driver to put the car in “automatic pilot”, just like modern jetliners, until it turns off the highway.

A danger commonly face by long-distance drivers is falling asleep at the wheel. In the future this major cause of fatalities will be practically eliminated. The car of the future will have a three-dimensional speedometer displayed right on its windshield in front of the driver. This will emit a loud blare（嘟嘟声）whenever the speed limit is exceeded. At the same time, the car’s seatbelt will automatically tighten, simultaneously activating （激活）the car’s brakes.

With an eye to convenience, automotive experts are planning to make it possible for the driver to use his car telephone without taking his hands off the steering wheel by equipping the car with a telephone that can be activated by voice. The need to dial the number he wants will also be

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eliminated since the driver will only need to say the number he wants and the telephone will do the rest for him. The driver’s conversation will be beamed （定向发出）to the other party via satellite.

The computer, of course, will play a vital role in the safety and convenience features offered by the car. The computer will even assist the driver in parking his car in a tight space. By simply asking the computer, the driver will be able to know how close he is to the kerb（路边的镶边石）and the parked car behind or in front of the space he is trying to park his car in. The seats of the car will be adjusted by computer to fit perfectly the contours of the driver or his passengers’ bodies. In addition, the car windows will be treated with chemicals which automatically darken in bright sunlight and lighten as the sky grows darker.

Another salient feature of the car is the sensors connected to the steering mechanism which detect any impairment or loss of alertness in the driver. These sensors will reflect the manner the driver normally applies the brakes, the way he steers and other normal functions. When they sense any deviation (背离，偏离) in the driver’s normal behavior, the sensors will give an audible warning to the driver.

Another safety feature will be a collision-avoidance system consisting of radar-like sensors fitted around the car. These will constantly scan for dangers. When such dangers are detected, the on-board computer will take over automatically to avoid an accident. Bill Selover of Ford Motor Company, who specializes in advanced electronics, explains that the car’s computer might reduce the car’s speed to get out of danger. It will even apply the brakes and automatically tighten the driver’s seat belt if an accident is imminent and can not be avoided.

Today, a limited number of cars are already using an on-board auto-navigation system（自动导航系统）. The system displays a map and shows the position of the car on it. However, the kind of device that will be used in the year 2012 will be far superior to the auto-navigation system now in use. At that time, the driver will simply punch his destination on the computer and leave it to the computer to get him there. All he will have to do is to give clear vocal instructions like “turn left at the next corner”.

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The on-board computer will also make it easy and simple to service the car. When something needs repairing or replacement, the computer will alert the owner far in advance by saying something like “brakes will require replacement after another 2,000 kilometers”, or “change the air filter after the next 1,000 kilometers”.

46．What will be provided for certain highways according to the passage?

A．communication

B．sensors

C．standard equipment

D．conveniences

47．A common danger that long-distance drivers may face is ．

A．falling asleep while driving

B．being tired at the wheel

C．sleeping less before driving

D．talking while driving

48．In the future a driver can phone others while driving ．

A．by using an advanced telephone

B．by talking through a cell phone

C．without going out his car

D．without taking his hands off the wheel

49．As to the safety and convenience features of a car, a computer will be used to do the following things except ．

A．tightening seatbelts

B．parking cars

C．adjusting seats

D．fitting the passengers’ bodies

50．According to the passage, Ford Motor Company is advanced in ．A．driver’s seat belt

B．electronics

C．computers on cars

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D．radar

51．The computer can also help a driver to find out that ．

A．he must be tired

B．he is not in good condition

C．a certain part of the car needs repairing

D．the car is too old to use

Passage 2 Claims and Adjustments

No matter how efficient a business firm tries to be, mistakes will happen. A customer may receive the wrong merchandise, slow service, invoices or statements that contain errors, or even discourteous treatment at the hands of employees. Letters in which complaints are expressed --- that is, letters in which customers make a claim against the company --- are called claim letters.

The company for which you work undoubtedly will receive some claim letters; in turn, the company will have occasion to write claim letters to those from whom it buys. As a consumer you will also have many opportunities to write such letters.

People writing claim letters are interested in one thing: satisfaction. If the merchandise is faulty, they want it replaced at no cost or inconvenience to themselves. If the service is poor, they want an apology and assurance that service will improve; they may even want some compensation for the inconvenience caused them. If an error has been made, they it corrected.

To get satisfaction, claimants must present their causes carefully and thoughtfully to the people who they feel are at fault. Suppose you ordered a gold identification bracelet (有识别标志的金手镯) from a mail order house, specifying that the bracelet be engraved with your name. When the bracelet arrives, you are disappointed to find that silver bracelet was sent. You become quite upset and a little angry. “How could they make such a stupid mistake?”

How would you begin your letter? In the first place, you should not write the letter while you are angry. Cool off first. You can do a much more convincing job when you are calm and can see the

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situation in a reasonable light. The mistake was not intentional, mistakes are never.

In writing answers to claim letters, you are on the other side of the fence. Your customers wish to present a claim, and they write to you. They may be dissatisfied with your merchandise, your service or your general efficiency. You will respond to their claim with an adjustment letter.

A good company welcomes customer comments because they create opportunities to identify and remedy faulty products or poor services that may exist. It is your job to see that customers receive fair treatment --- fair to them, of course, but also fair to your firm. Since adjustment letters sell satisfaction too, they are really sales letters.

Most firms have established broad policies for making adjustment. Some are very generous and practice the motto “The customer is always right.”Others are not so eager to please customers, especially if the customer is wrong. Even in the most generous organizations, there will be numerous occasions when claims cannot be granted. Regardless of the fact that established policies exist for most adjustment situations, there will always be exceptions. For example, an old customer who has dealt with a firm faithfully over the years is likely to receive a little more consideration than a new customer who is merely shopping around for the best buy. Many factors enter into the decision as to whether or not an adjustment will be granted. Often there is simply no policy to cover an adjustment situation, so letter writers must weigh all the evidence and then do what they think is fairest to their customers and to their employer. However, the writer must have or must get authority for any adjustment that is out of the ordinary.

When writing adjustment letters, under all circumstances be patient, tactful and diplomatic. Always be sure to observe these four principles:

①Reply promptly.

②Show the customer that you understand the problem.

③Tell the customer exactly what you are going to do about the problem.

④Avoid negative words and accusations.

52．People may write claim letters when they ．

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A．sell wrong merchandise

B．send wrong goods to customers

C．are dissatisfied with the services or goods

D．provide slow service for customers

53．A company may have an opportunity to write claim letters to those ．A．from whom it buys their goods B．to whom it sells its products

C．who are its customers D．who have entered into contracts with it

54．It is suggested by the writer that a claimant present his case ．

A．directly B．frankly C．honestly D．carefully

55．When should you begin to write a claim letter according to the passage?

A．When you are not nervous．B．When you have confidence．

C．When you have calmed down．D．When you feel angry．

56．According to the passage, customer comments may ．

A．bring loss to a company B．help a company identify faulty products

C．cause troubles to a company D．make a company suffer enormously

Passage 3 McDonald’s

In 1954, Two brothers ran a small but busy restaurant in San Bernardino, California.

The restaurant featured a limited menu that included: hamburgers, French fries, soft drinks and milkshakes. The milkshakes were very popular and the restaurant had purchased ten special “Miltimixer” milkshake makers. Each one could mix five milkshakes at a time.

A salesman named Ray Kroc was the exclusive distributor of the “Multimix” milkshake machines at that time. Ray decided to visit the restaurant ; he wanted to find out why they had so many machines.

Ray talked to Richard and Maurice (Mac) McDonald, the owners of the restaurant. He saw how they prepared the food using equipment that they had invented. The service in the restaurant was fast and the prices were inexpensive.

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Ray realized that this was a fantastic opportunity. He wanted to open more restaurants and so sell more multimixers.

In April 1955, Ray opened his first franchised McDonald’s restaurant in Des Plaines, Illinois, First day sales were $366.12.

Ray continued to franchise new restaurants and to expand. In 1961, he bought the business from the MacDonald brothers for $2.7million.

Today, McDonald’s Corporation has over 31,000 restaurants in over 100 countries. There is even one in Kuwait City, which opened in 1994. On its first day, there were 15,000 people lining up to eat at the restaurant.

57．In 1954, Richard and Maurice ．

A．ran a hamburger restaurant

B．didn’t like milkshakes

C．prepared the food by hand

D．expanded their business into many parts of the country

58．Ray Kroc ．

A．owned a restaurant in California

B．invented a milkshake maker

C．sold machines for making milkshakes

D．purchased machines for making milkshakes

59．Ray opened ．

A．his first restaurant in California B．his first restaurant in Illinois

C．his first restaurant in 1961 D．his first restaurant in 1994 60．When a restaurant opened in Kuwait City, it was ．

A．not very busy on the first day B．quite busy on the first day

C．extremely busy on the first day D．visited by few customers

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★答题卡空间有限，以下部分请注意控制答题篇幅。

二、主观题（本大题有30小题，共40分）

[61-70]Put the following Chinese into English :15%（汉译英，15分）

61. 行名录

62. 带插图的商品目录

63. 剪样

64. 收货人

65. 平安险

66. 账户

67. 预约保险

68. 指示提单

69. 请注意，按合同规定，货物应在5、6、7月，分三批等量装运。

70. 汇票应当是见票即付的，而不是见票后30天付款的。

[71-80] Put the following English into Chinese: 15%（英译汉，15分）

71. sales contract

72. mode of payment

73. clean collection

74. Certificate of Chinese Origin

75. direct sailings

76. export packing

77. premium

78. CIP

79. We are pleased to confirm acceptance of your Order No. X-1011 for our tablecloths．

80. If your price is competitive, we may consider placing a trial order with you for 2,000 dozens．

[81-90] Complete each of the following blanks with an appropriate word :10%（完型填充，10分）Dear Mr. Obama

Thank you for your e-mail 81 March 9.

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Much to our disappointment, we heard that the price 82 by us for Chinese Longjing green tea is 83high for you to accept．

Admittedly, green tea of Indian or Sri Lankan origin is being offered at a price approximately 10% lower than 84 of ours, but every one in the trade knows that ours is much better in terms of flavour and colour．

Although we would welcome the opportunity to do business 85 you, we regret that we cannot accept your counter-offer, or even meet you 86 ．

The best we can do in the present 87 is to reduce our original offer of March 8 by 2%.

We trust that this concession on our part will meet 88 your approval.

We look forward to 89 from you soon.

Truly 90

Dannon Lee

General Manager

Tea Sales Dept.

（请将答案写在答题卡上，答案写在试卷上无效）

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国际商务英语等级考试（初级）参考答案

（考试编号：201402）

一、客观题（本大题有60小题，每小题1分，共60分）

[1-5]BCDAC [6-10]BABBA [11-15]ACACA [16-20]ACACB

[21-25]BCABA [26-30]CADCA [31-35]ACBCC [36-40]ACDCA

[41-45]BBCCD [46-50]BADAB [51-55]CCADC [56-60]BACBC

二、主观题。（本大题有30小题，共40分）

[61-70] 汉译英 15分

61. trade directory （1分）

62. an illustrative / illustrated catalogue / catalog （2分）

63. sample cutting / cut sample （1分）

64. consignee （1分）

65. Free from Particular Average / F.P.A. （1分）

66. account （1分）

67. open cover （1分）

68. order bill of lading / order B/L （1分）

69. Please note that, as contracted, the goods should be shipped in 3 equal lots,

in May, June and July, respectively. （3分）

70. The draft should be payable at sight instead of 30 days after sight. （3分）[71-80] 英译汉 15分

71. 销售合同/售货合同（1分）

72. 付款方式（1分）

73. 光票托收（1分）

74. 中国产地证/中国原产地证明（书）（2分）

75. 直达航班/直达船（1分）

76. 出口包装（1分）

77. 保险费/保费（1分）

78. 运费、保险费付至……（1分）

79. 兹确认已接受你方购买我方台布的第X-1011号订单。（3分）

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80. 如果你方价格具有竞争力的话，我方可考虑向你方试订两千打。（3分）

[81-90]完型填充（每小题1分，共10分）

81.of / dated 82. quoted 83. too 84. that 85. with 86. halfway

82.87. situation / case / circumstances 88. with 89. hearing 90. yours

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