文档视界 最新最全的文档下载
当前位置:文档视界 › Ch15_daft7e_TB

Ch15_daft7e_TB

Ch15_daft7e_TB
Ch15_daft7e_TB

Chapter 15

Leadership

True/False Questions

1. Leadership occurs among people, involves the use of influence, and is used to attain goals.

Answer: True Level: 1 Page: 552 Type: F

2. Leadership is reciprocal.

Answer: True Level: 1 Page: 552 Type: F

3. Influence means that the relationship among people is passive.

Answer: False Level: 2 Page: 552 Type: F

4. Recognizing that successful leaders share specific personal characteristics, leadership

research has validated Leadership Trait Theory.

Answer: False Level: 2 Page: 553 Type: F

5. Intelligence, verbal ability, and high values are three distinguishing personal characteristics

associated with successful leaders.

Answer: True Level: 2 Page: 554 Type: F

6. Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all

intelligence and ability components of personal characteristics of leaders.

Answer: False Level: 3 Page: 554 Type: F

7. Ohio State University researchers identified two major behaviors called consideration and

initiating structure.

Answer: True Level: 1 Page: 555 Type: F

8. Consideration is the extent to which the leader is task oriented and directs subordinate work

activities toward goal attainment.

Answer: False Level: 1 Page: 555 Type: F

9. Initiating structure is the extent to which the leader is mindful of subordinates, respects their

ideas and feelings, and establishes mutual trust.

Answer: False Level: 1 Page: 556 Type: F

10. Ohio State's "high-high" style is not always the best, according to new research.

Answer: True Level: 2 Page: 556 Type: F

11. The leaderhsip grid suggests a two-dimensional leadership theory that measures a

leader's concern for people and concern for production.

Answer: True Level: 3 Page: 556 Type: F

12. Job-centered leaders are those leaders that establish high performance goals and display

supportive behavior toward subordinates.

Answer: False Level: 2 Page: 557 Type: F

13. The country club management style (1,9) stresses high service and concern for

guests or customers, sometimes to the detriment of employees of the firm.

Answer: False Level: 3 Page: 557 Type: F

14. To match the leader's style with the situation by changing factors in the situation to

achieve the best match is the basic idea with Fiedler's contingency theory.

Answer: True Level: 2 Page: 558 Type: F

15. According to Fiedler, leader-member relations, task structure and task consideration

are the three factors that combine to determine the leadership situation.

Answer: False Level: 2 Page: 559 Type: F

16. Task Structure refers to the extent to which the leader has formal authority over

subordinates.

Answer: False Level: 2 Page: 559 Type: F

17. According to Fiedler, the task-oriented leader excels in the favorable situation whereas

relationship-oriented leaders are most effective in situations of moderate favorability.

Answer: True Level: 2 Page: 560 Type: F

18. Hersey and Blanchard's situational theory focuses a great deal of attention on the

characteristics of employees in determining appropriate leadership behavior.

Answer: True Level: 2 Page: 562 Type: F

19. Situational theory model is easier to understand than Fiedler’s model, but it incorpo rates

only the characteristics of followers, not those of the situation.

Answer: True Level: 2 Page: 563 Type: F

20. According to Hersey and Blanchard, the telling style is appropriate for followers with

moderate readiness.

Answer: False Level: 2 Page: 563 Type: F

21. The leader can increase employee motivation, according to the Path-Goal theory, by

either (1) clarifying the employee's path to accomplish goals, or (2) maximizing the

value of the rewards available to successful employees.

Answer: True Level: 2 Page: 564 Type: F

22. If someone believes in telling their subordinates exactly what they are supposed to do, then

they are exercising a supportive leader behavior, according to the Path-Goal theory.

Answer: False Level: 2 Page: 564 Type: F

23. The work environment contingencies, according to the Path-Goal theory, include the degree

of task structure, the nature of the formal authority system, and the work group itself.

Answer: True Level: 1 Page: 565 Type: F

24. A substitute counteracts the leadership style and prevents the leader from displaying certain

behaviors.

Answer: False Level: 2 Page: 567 Type: F

25. A neutralizer is a situational variable that counteracts a leadership style and prevents the

leader from displaying certain behaviors.

Answer: False Level: 2 Page: 567 Type: F

26. A transactional leader is an inspirational leader who has the ability to motivate

subordinates, through personal transactions, to transcend their normal performance.

Answer: False Level: 2 Page: 568 Type: F

27. A transformational leader is a leader distinguished by a special ability to bring about

innovation and change.

Answer: True Level: 1 Page: 570 Type: F

28. The potential ability to influence the behavior and decisions of other people is power.

Answer: True Level: 1 Page: 571 Type: F

29. Mechanistic power is one of the five sources of power.

Answer: False Level: 1 Page: 572 Type: F

30. Legitimate, reward, and expert powers are all forms of position power.

Answer: False Level: 1 Page: 572 Type: F

31. The type of power that results from the leader's legitimate authority, based upon his

or her position within the organization, is called coercive power.

Answer: False Level: 2 Page: 572 Type: F

32. When Bob shouts at Tara in public for not finishing her work and suspends her for two days,

he is using his coercive power.

Answer: True Level: 2 Page: 572 Type: A

33. The powers most likely to generate resistance from employees are legitimate and reward

powers.

Answer: False Level: 2 Page: 572 Type: F

34. Two types of personal powers are expert and reward powers.

Answer: False Level: 1 Page: 572 Type: F

35. Referent power is the type of power that results from political referrals.

Answer: False Level: 1 Page: 573 Type: F

36. Empowering employees works because total power in the organization seems to increase.

Answer: True Level: 2 Page: 573 Type: F

37. Given that everyone has more say and it takes more time, empowering employees has been

on decline in corporate America.

Answer: False Level: 2 Page: 573 Type: F

38. A servant leader is a leader who works to fulfill subordinates needs and goals as well as to

achieve the organization’s larger mission.

Answer: True Level: 1 Page: 574 Type: F

Multiple Choice Questions

1. The ability to influence people toward the attainment of organizational goals is known as

a. motivation.

b. leadership.

c. persuasion.

d. commitment.

e. organizational citizenship.

Answer: b Level: 1 Page: 552 Type: F

2. All of the following are essential parts of any definition of leadership EXCEPT

a. influence.

b. people.

c. goals.

d. coercive power.

e. a and b only.

Answer: d Level: 1 Page: 552 Type: F

3. Leadership is reciprocal, according to your text. This means

a. it is dynamic.

b. it is a problem-solving activity.

c. it occurs between people.

d. redundant.

e. it always creates conflict.

Answer: c Level: 2 Page: 552 Type: F

4. Raj has the ability to convince others to work toward organizational objectives.

This ability is known as

a. motivation.

b. leadership.

c. commitment.

d. a conceptual skill.

e. personal agenda.

Answer: b Level: 2 Page: 552 Type: A

5. The distinguishing personal characteristics of a leader are known as

a. traits.

b. sources of power.

c. leadership styles.

d. leadership behaviors.

e. personal preferences.

Answer: a Level: 1 Page: 553 Type: F

6. The early research on leadership traits was referred to as the

a. contingency theory of leadership.

b. path-goal theory of leadership.

c. great man approach.

d. situational theory of leadership.

e. behavioral approach.

Answer: c Level: 2 Page: 553 Type: F

7. In general, research has found a relationship between personal traits and leader

success.

a. strong

b. weak

c. positive

d. negative

e. inverse

Answer: b Level: 2 Page: 553 Type: F

8. Recently, Collie Care was attempting to hire a middle manager. They were looking for an

intelligent, active, and creative individual. Which approach to leadership was Collie using?

a. The contingency approach

b. The situational approach

c. The trait approach

d. The behavioral approach

e. The substitute approach

Answer: c Level: 2 Page: 553 Type: A

9. Which of the following characteristics of leaders have been studied?

a. Personality traits

b. Physical traits

c. Social traits

d. Work-related traits

e. All of the above

Answer: e Level: 2 Page: 553 Type: F

10. The effectiveness and appropriateness of a set of leader traits depends on all of these

EXCEPT

a. the organization.

b. the subordinate.

c. the leader.

d. the competitors..

e. b and c only.

Answer: d Level: 3 Page: 554 Type: F

11. Self-confidence, honesty and integrity, and the desire to lead, are all components of which

personal characteristic of leaders?

a.Physical characteristics

b.Intelligence and Ability

c.Personality

d.Social Characteristics

e.Social Background

Answer: c Level: 2 Page: 554 Type: F

12. Janelle Jenkins at CompuSync show vast knowledge, intelligence, cognitive ability, and

keen decisiveness. Which personal characteristic of leadership is she showing?

a. Physical characteristics

b.Intelligence and Ability

c.Personality

d.Social Characteristics

e.Social Background

Answer: c Level: 2 Page: 554 Type: A

13. Researchers at the Ohio State University identified two major behaviors called

a. commitment and consideration.

b. commitment and initiation.

c. consideration and initiating structure.

d. initiating structure and commitment.

e. consideration and concern for people.

Answer: c Level: 2 Page: 555 Type: F

14. Bernetta is a manager at Winans International. She is very friendly and extremely respectful

of her subordinate's welfare. She can be described as

a. high in initiating structure.

b. low in initiating structure.

c. high in consideration.

d. a team leader.

e. task-oriented manager.

Answer: c Level: 2 Page: 555-556 Type: A

15. ______ is consistent with initiating structure.

a. Task oriented behavior

b. Open communication

c. Teamwork oriented

d. People oriented behavior

e. Country-club management style

Answer: a Level: 2 Page: 556 Type: F

16. According to research conducted at the Ohio State University, which of the following

combinations produced the highest levels of performance and satisfaction?

a. High consideration and low initiating structure

b. High consideration and high commitment

c. High initiating structure and high consideration

d. High initiating structure and high commitment

e. Low consideration and low initiating structure

Answer: c Level: 2 Page: 556 Type: F

17. According to the most recent research on the leader behaviors of consideration and initiating

structure, which of the following combinations is best?

a. High consideration and high initiating structure

b. High consideration and low initiating structure

c. Low consideration and high initiating structure

d. Low consideration and low initiating structure

e. None of the above; no one style is best.

Answer: e Level: 3 Page: 556 Type: F

18. The Michigan researchers used the term for leaders who established high

performance goals and displayed supportive behavior toward subordinates.

a. job-centered leaders

b. employee-centered leaders

c. initiating structure

d. consideration

e. impoverished management

Answer: b Level: 2 Page: 556 Type: F

19. The less effective leaders, in the University of Michigan studies, were called

a. job-centered leaders.

b. employee-centered leaders.

c. initiating structure.

d. consideration.

e. impoverished management.

Answer: a Level: 2 Page: 556 Type: F

20. and proposed a two dimensional leadership theory called the Leadership Grid.

a. Blake; Mouton

b. Hersey; Blanchard

c. Vroom; Yetton

d. Tannenbaum; Schmidt

e. Evans; House

Answer: a Level: 1 Page: 556 Type: F

21. The recommended management style from the leadership grid is

a. 1,9.

b. 9,1.

c. 5,5.

d. 1,1.

e. 9,9.

Answer: e Level: 2 Page: 556 Type: F

22. According to the leadership grid, which of these is a 1,9 management style?

a. Team Management

b. Country Club Management

c. Middle of the Road Management

d. Impoverished Management

e. Authority-Compliance

Answer: b Level: 1 Page: 556 Type: F

23. Which Management style reflects a moderate amount of concern for both people and

production?

a. Team Management

b. Country Club Management

c. Middle of the Road Management

d. Impoverished Management

e. Authority-Compliance

Answer: c Level: 2 Page: 556 Type: F

24. ______, according to the Leadership Grid, occurs when efficiency in operations is the

dominant orientation.

a. Team Management

b. Country Club Management

c. Middle of the Road Management

d. Impoverished Management

e. Authority-Compliance

Answer: e Level: 2 Page: 556 Type: F

25. The Leadership Grid used the two leader behaviors which were called

a. employee-centered and job centered.

b. consideration and initiating structure.

c. concern for people and concern for production.

d. relationship-oriented and task-oriented.

e. employee-oriented and relationship oriented.

Answer: c Level: 1 Page: 557 Type: F

26. The path-goal theory was presented by

a. Fred Fiedler.

b. Hersey and Blanchard.

c. Blake and Mouton.

d. Evans and Hous

e.

e. None of the above.

Answer: d Level: 2 Page: 558 Type: F

27. ______ is a model of leadership that describes the relationship between leadership styles

and specific organizational situations.

a. Contingency approach

b. Behavioral approach

c. Trait approach

d. Organizational approach

e. None of the above

Answer: a Level: 1 Page: 558 Type: F

28. LPC refers to

a. lowest potential coworker.

b. least preferred coworker.

c. leadership preparedness of coworker.

d. least prepared coworker.

e. low pay checked individual.

Answer: b Level: 1 Page: 559 Type: F

29. Two leadership styles used by Fiedler in his contingency theory were

a. employee-centered and job-centered.

b. consideration and initiating structure.

c. concern for people and concern for production.

d. relationship-oriented and task-oriented.

e. employee-oriented and relations-oriented.

Answer: d Level: 1 Page: 559 Type: F

30. __________ refers to gr oup atmosphere and members’ attitude toward and acceptance of

the leader.

a.Task structure

b.Leader relations

c.Contingency

d.Position power

e. Leader-member relations

Answer: e Level: 2 Page: 559 Type: F

31. Fiedler used all of the following to describe the situation EXCEPT

a. leader-member relations.

b. task structure.

c. personal power.

d. position power.

e. all of the above were used by Fiedler to describe the situation.

Answer: c Level: 2 Page: 559 Type: F

32. The extent to which tasks performed by the group are defined, involve specific procedures,

and have clear, explicit goals is called

a.task structure.

b.leader relations.

c.contingency.

d.position power.

e.leader-member relations.

Answer: a Level: 2 Page: 559 Type: F

33. According to Fiedler, in situations of ______, relationship-oriented leaders are more

effective.

a. high favorability

b. moderate favorability

c. high unfavorability

d. no favorability

e. none of the above

Answer: b Level: 2 Page: 560 Type: F

34. The key assumption of Hersey and Blanchard's situational theory is that subordinates vary in

their

a. readiness level.

b. satisfaction level.

c. level of commitment.

d. level of security.

e. all of the above.

Answer: a Level: 2 Page: 562 Type: F

35. Hersey and Blanchard are responsible for which theory?

a.Theory of leadership

b.ERG Theory

c.Situational theory

d.Contingency theory

e.Leadership

Answer: c Level: 2 Page: 562 Type: F

36. According to the situational theory of Hersey and Blanchard, which of the following leader

styles matches up best with low readiness subordinates?

a. Delegating style

b. Selling style

c. Telling style

d. Participating style

e. None of the above

Answer: c Level: 2 Page: 562 Type: F

37. Martin is a manager at Anderson Arches, Inc. Hersey and Blanchard would consider most

of his subordinates highly ready. Based on this, which of the following leadership styles is best for Martin?

a. Participating

b. Delegating

c. Selling

d. Telling

e. Forcing

Answer: b Level: 2 Page: 562 Type: A

38. According to Hersey and Blanchard, ______ works best for employees with moderate

readiness.

a. selling and telling

b. telling and participating

c. selling and participating

d. telling and delegating

e. selling and delegating

Answer: c Level: 2 Page: 562 Type: F

39. A key difference between the theories of Fiedler and Hersey and Blanchard is that

a. Fiedler considered only task characteristics, while Hersey and Blanchard focused on

the individual.

b. Hersey and Blanchard placed a greater emphasis on task characteristics than did

Fiedler.

c. Fiedler examined a variety of characteristics, while Hersey and Blanchard focused

solely on the individual.

d. all of the abov

e.

e. a and b only.

Answer: c Level: 3 Page: 563 Type: A

40. According to ___________, the leader's responsibility is to increase subordinate's

motivation to attain individual and organizational skills.

a. contingency theory

b. the work of Fred Fiedler

c. path-goal theory

d. the theory of charismatic leadership

e. ll of the above

Answer: c Level: 1 Page: 563-564 Type: F

41. According to the path-goal theory, leader behavior that shows concern for subordinate's well

being is known as

a. achievement-oriented leadership.

b. participative leadership.

c. supportive leadership.

d. directive leadership.

e. none of the above.

Answer: c Level: 2 Page: 564 Type: F

42. ______ is similar to the consideration leadership.

a. Supportive leadership

b. Directive leadership

c. Participative leadership

d. Achievement-Oriented leadership

e. None of the above

Answer: a Level: 2 Page: 564 Type: F

43. According to the path-goal theory, ______ occurs when leaders set clear and challenging

goals for subordinates.

a. achievement-oriented leadership

b. supportive leadership

c. directive leadership

d. participative leadership

e. concern for production

Answer: a Level: 2 Page: 565 Type: F

44. Tina is a supervisor at Dawson Dolls. She always makes it a point to tell her subordinates

exactly what to do. According to path-goal theory, this is an example of

a. participative leadership.

b. directive leadership.

c. supportive leadership.

d. achievement-oriented leadership.

e. consideration leadership.

Answer: b Level: 2 Page: 565 Type: A

45. Which leader behavior from the path-goal theory is similar to the initiating-structure

leadership?

a. Supportive leadership

b. Directive leadership

c. Participative leadership

d. Achievement-Oriented leadership

e. None of the above

Answer: b Level: 2 Page: 565 Type: F

46. ________ means that the leader consults with his or her subordinates about decisions.

a. Supportive leadership

b. Directive leadership

c. Participative leadership

d. Achievement-Oriented leadership

e. None of the above

Answer: c Level: 2 Page: 565 Type: F

47. Which of the following are important work environment contingencies in path-goal theory?

a. The degree of task structure

b. The nature of the formal authority system

c. The work group

d. All of the above

e. a and b only

Answer: d Level: 2 Page: 565 Type: F

48. According to path-goal theory, employee effort is increased when

a. the leader clarifies how employees can receive rewards.

b. the leader changes the rewards available to the employee.

c. the leader behavior fits the situation.

d. all of the abov

e.

e. a and b only.

Answer: d Level: 3 Page: 565-566 Type: F

49. A ______ is a situational variable that makes a leadership style unnecessary or redundant.

a. neutralizer

b. substitute

c. contingency

d. transaction

e. transformation

Answer: b Level: 1 Page: 567 Type: F

50. Shakil is a new manager at Gomes Company. He has absolutely no experience as a

manager nor does he know the technology of his department well. These two factors

prevent Shakil from directing his workforce. This is an example of __________ impacting leadership styles and behaviors.

a. substitutes

b. neutralizers

c. contingencies

d. citizenship

e. transformation

Answer: b Level: 3 Page: 567 Type: A

51. Which of the following could substitute for a directive leadership style?

a. An unambiguous task

b. A highly structured task

c. An experienced work force

d. All of the above

e. a and b only

Answer: d Level: 2 Page: 567 Type: F

52. ______ leaders clarify the role and task requirements of subordinates.

a. Transactional

b. Charismatic

c. Transformational

d. Supportive

e. Team

Answer: a Level: 1 Page: 568 Type: F

53. A __________ leader is one who has the ability to motivate subordinated to transcend their

expected performance

a. transactional

b. charismatic

c. traditional

d. supportive

e. team

Answer: b Level: 1 Page: 568 Type: F

54. Charismatic leaders are often __________ than transactional leaders.

a. less emotional

b. more predictable

c. less predictable

d. more directive

e. none of the above

Answer: c Level: 2 Page: 568 Type: F

55. Some of the key characteristics associated with charismatic leaders include

a. visionary skills.

b. communication skills.

c. motivation skills.

d. all of the abov

e.

e. none of the above.

Answer: d Level: 2 Page: 568-569 Type: F

56. Terrance is a great manager and he has a number of special skills. In particular, Terrance

has the ability to get his subordinates to do more than would be normally expected. Which of the following terms best describes Terrance?

a. Transactional leader

b. Supportive leader

c. Charismatic leader

d. People-oriented leader

e. Production-oriented leader

Answer: c Level: 2 Page: 568 Type: A

57. The _______ leader is distinguished by their ability to bring about organizational change.

a. transformational

b. participative

c. charismatic

d. achievement-oriented

e. people-oriented leader

Answer: a Level: 1 Page: 570 Type: F

58. Which of these is the potential ability to influence the behavior of others?

a. Leadership

b. Management

c. Power

d. Control

e. Motivation

Answer: c Level: 1 Page: 571 Type: F

59. Which type of power comes from organizational structure and promotes stability, order,

and problem solving within the structure?

a.Motivation

b.Position

c.Leadership

d.Control

e.Referent

Answer: b Level: 1 Page: 572 Type: F

60. __________ power comes from personal sources that are not as invested in the

organization, such as personal interests, goals, and values.

a.Motivation

b.Management

c.Personal

d.Control

e.Referent

Answer: c Level: 1 Page: 572 Type: F

61. ______ is the power coming from a formal management position in the organization.

a. Referent power

b. Coercive power

c. Reward power

d. Legitimate power

e. Expert power

Answer: d Level: 2 Page: 572 Type: F

62. Aaron does not have much of a relationship with his subordinates. They feel obligated to

do as he says because he's the boss. This is an example of

a. referent power.

b. legitimate power.

c. coercive power.

d. reward power.

e. expert power.

Answer: b Level: 2 Page: 572 Type: A

63. Which of the following sources of power is most likely to generate compliance in followers?

a. Legitimate power

b. Expert power

c. Coercive power

d. Referent power

e. Personal power

Answer: a Level: 2 Page: 572 Type: F

64. Linda uses praise, letters of support, and pats on the back as ways of influencing her

subordinate's behaviors. All of these actions are highly valued by the work group. This is

an example of

a. coercive power.

b. legitimate power.

c. reward power.

d. expert power.

e. referent power.

Answer: c Level: 2 Page: 572 Type: A

65. _________ power is based in the ability of the leader to do such things as recommend

promotions.

a. Coercive

b. Expert

c. Reward

d. Referent

e. Personal

Answer: c Level: 1 Page: 572 Type: F

66. power is vested in the manager's ability to punish employees.

a. Coercive

b. Reward

c. Expert

d. Referent

e. Personal

Answer: a Level: 1 Page: 572 Type: F

67. Nancy, a middle manager at Sara’s Satchels, uses threats and punishments as ways of

influencing the behavior of his subordinates. Which of the following sources of power is Nancy relying on?

a. Reward power

b. Coercive power

c. Expert power

d. Referent power

e. Personal power

Answer: b Level: 2 Page: 572 Type: A

68. ______ generates resistance most often.

a. Reward

b. Expert

c. Coercive

d. Legitimate

e. Referent

Answer: c Level: 2 Page: 572 Type: F

69. Moesha is a manager at Technology Advancements. Moesha uses threats and punishment

to influence the behavior of his subordinates. Which of the following responses is Moesha likely to encounter?

相关文档